Patients want to be in charge and use technology that meets their level of engagement. Patients need their information when and where they want it. Physicians know that informed and shared decision-making is an essential element of the relationship we forge with our patients, a relationship centered upon an open and honest conversation. California, for example, passed laws preempting aspects of the Cures Act to prohibit electronic release of radiology and pathology results that reveal a malignancy until a physician has conveyed the information to the patient. Patients have also expressed their concerns to legislators and sought a more balanced approach. Taken together, 65% of patients want to speak with their physician first before getting life-changing test results. Of those who want immediate access, more than 50% said debilitating, life-limiting or terminal illness results would change their preference on getting bad news. Less than half of patients want their information immediately-with or without physician review. ![]() In a first-of-its-kind survey of 1,000 patients, the AMA, in a partnership with the patient-owned Savvy Cooperative, asked how patients would prefer to be contacted by their physician. And we know that many patients don’t want to receive bad news through an impersonal email or text message. Unfortunately, new federal policies are indifferent to the harms that come to patients receiving bad news when least expected. Supporting patient rights Supporting patient rights
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